About Chicago
Dog Walkers

About Us

  • Your dog(s) will always be walked alone.
  • We are always happy to assist you during evenings and weekends, and we strive to accommodate urgent or emergency visits whenever possible.
  • We ask for 2 sets of keys. There may an instance where your regular walker isn't available for a weekend, last minute evening visit, emergency, etc. This 2nd key give us quick access to get there quickly.
  • You are assigned the same dedicated walker. Your dog will know the same familiar face.
  • Our office is staffed 9 to 5, Monday - Friday. You are given after hours contact info for emergencies
  • To hire our service, we schedule a virtual meet and greet. This meeting focuses on ensuring that our company and services are the right fit for your pet care needs. It allows us to discuss how we can best care for your pet and address any specific requirements you may have.
  • Our walkers are employees, not independent contractors.
  • We are fully insured. Our policies can be viewed on this website.
  • We offer 1 method of payment via monthly credit card billing.
  • We ask for a minimum of 3 visits per week. The days can change week to week. You are never penalized if you fall short of the minimum.
  • You must submit your cancellation request by 12pm the day before a scheduled service or it will be charged in full.
  • We take your directive to follow closely and be consistent with training routines. We'll reinforce everything you want for consistency and use the same commands as you.

More About Chicago Dog Walkers

CDW has been owned and managed by Marc Matlin since 1999 and has provided a loving, caring and professional service for Chicago Pets ever since. We have three goals - First, to ensure the safety and happiness of all the dogs we serve; second, to provide a reliable and dependable service for busy Chicagoans at an affordable price; and third, to provide steady employment for caring responsible people who are dedicated to working with dogs. We are a grassroots business that prioritizes the welfare of the dogs we serve. We don't "recruit" walkers through an app, we hand pick and train all of our employees.

Our Walkers

All of our walkers are official Chicago Dog Walkers employees. We don't use independent contractors. Nor do we operate a revolving door of casual labor. All of our walkers are hired with the understanding that they will stay with us for at least one year. We want our walkers to form a close bond with the dogs they walk each day, and we know that clients appreciate that consistency.

Employees are subject to a criminal background check and have references checked before starting on the job. They are then put through supervised training to be certain that they are fully aware of Chicago Dog Walkers, Inc. safety procedures and overall standard of pet care.

We Are A Pet Care Service

The last few years has seen the emergence of multi million dollar dog walking companies who describe themselves as an "app" or the "Uber of dog walking". We are not an app and never will be. With Chicago Dog Walkers, you can call, text, or email the office or your walker about scheduling or other things we need to know. At the end of the day, your pets don't care about apps. They just want to know they're loved, and that they can trust a familiar face to take good care of them when you're at work. This is who we are!